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Buyer protection

January 1, 2000

Many cards offer buyer protection. When you have this feature and purchase an item that is not satisfactory, the card company basically becomes your advocate. Return Protection is used if a merchant will not let the cardholder return merchandise inside of 90 days. Purchase Protection covers the cardholder if a purchased item is stolen or accidentally damaged. Finally, some cards offer a Warranty Extension, which can extend the manufacturer's warranty for additional time if the purchase was made using the issuer's card.

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